Your feedback is very important to us. We may reach out to you from time to time with a quick survey so that you can let us know how we’re doing. Do keep in mind that all communication of this nature is strictly opt-in!
If you’ve got an idea on how we can improve our service, we’d love to hear from you! You can contact any member of our Leadership Group via any of our support channels, right here.
We stand by our quality and our commitment to customer service. As a new customer, we welcome you try any one of our Shared, Business, VPS, or Semi-Dedicated hosting services risk-free for a full 90 days. Should you decide to cancel your account within this initial 90 days for any reason, we will gladly provide you with a refund.
A Small Orange offers a ninety (90) day money back guarantee on shared web hosting, reseller packages, Cloud VPS and Semi-Dedicated plans. After the ninety (90) day money back guarantee, eligible plans are eligible for an account credit on a prorated basis.